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Code Compliance Staff usually respond within 72 hours.
At this time, only exterior and common interior areas are inspected.
Time frames vary but we strive to gain compliance within 10-30 days.
Yes, however providing contact information allows the inspector to gain additional information if needed and follow up with the complainant.
Depending on the violation, this might include issuing a notice to appear in Municipal Court or an administrative abatement to gain compliance.
Generally, the property owner is responsible for correcting the violation(s) unless the violation is not a result of a building defect such as improperly stored tenant items.
The City does not get involved in civil matters such as contractual agreements, nor can we provide legal advice.
No, however we will try to identify the source of the concern and have the issue corrected if it is a code violation.
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